Privacy Policy

Last updated: 26/09/2025

1. Introduction

JesterNet Dev Studio ("we", "our", or "us") is a subsidiary of Quantum Encoding Ltd, a company registered in England and Wales. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information you provide directly

  • Contact information (name, email address, phone number)
  • Professional information (company name, job title)
  • Project requirements and communications
  • Payment and billing information
  • Account information when using our services

2.2 Information we collect automatically

  • Device and browser information
  • IP address and location data
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our web development services
  • Communicate about projects and support
  • Process payments and manage accounts
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Legal Basis for Processing

We process your data based on:

  • Contract: To fulfill our service agreements
  • Legitimate interests: For business operations and improvements
  • Consent: For marketing communications and cookies
  • Legal obligation: To comply with applicable laws

5. Data Sharing and Third Parties

We may share your data with:

  • Quantum Encoding Ltd: Our parent company for business operations
  • Service providers: Cloud hosting (Cloudflare, Vercel, Firebase)
  • Payment processors: For billing and transaction processing
  • Analytics providers: To understand website usage
  • Legal authorities: When required by law

6. International Data Transfers

Your data may be transferred to countries outside the UK/EEA. We ensure adequate protection through approved transfer mechanisms including adequacy decisions and standard contractual clauses.

7. Data Retention

We retain your data for:

  • Client data: 7 years after contract completion (tax requirements)
  • Marketing data: Until you withdraw consent
  • Analytics data: 26 months maximum
  • Account data: Until account deletion requested

8. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing for direct marketing
  • Withdraw consent: For consent-based processing

9. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to improve our services. You can manage your cookie preferences through our cookie banner or browser settings. See our Cookie Policy for full details.

10. Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments.

11. Contact Information

For privacy-related questions or to exercise your rights, contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website. Please review this policy periodically.